Guidance on Crisis Communications – SAMPLE
In a crisis, having current and accurate information is critical. This document covers guidelines for a establishing an effective crisis communication policy.
In a crisis, having current and accurate information is critical. This document covers guidelines for a establishing an effective crisis communication policy.
We are surrounded by many types of hazardous materials: cleaning supplies, industrial chemicals, and a wide range of waste materials that pose a health hazard to employees and citizens. This guidance document provides insight into ways of dealing with the accidental or intentional release of hazardous material.
Floor Wardens play an important role in evacuation and shelter-in-place procedures. Refer to this document to adapt job descriptions and general Floor Warden policies for your organization.
Part of providing a safe environment is dealing with security concerns. This checklist covers some of the procedures that can be incorporated into a safety and security plan. While these procedures are intended for use in a multi-tenant building, many of the principles can be applied to any type of facility.
To eliminate confusion and the possibility of false alarms, some organizations only allow an ICT member, or a designated substitute, to contact the appropriate community emergency response personnel. Each organization should decide if this is the appropriate procedure for them. Many organizations prefer to have the person who discovers an emergency contact 911 directly to save time. They rely on constant training to reduce the chance of false alarms.
Keeping track of visitors is important, especially during an emergency to confirm who may still be inside the building.
Use this form to document the time and nature of tabletop exercises, evacuations, and similar drills.
The new, all-inclusive Emergency App from the American Red Cross provides people with instant access to emergency alerts, life-saving information, and ways to contact family and friends in one free, easy-to-use app for smart phones and tablets.
Cost management is always a top concern for any organization. This is true even for important functions like emergency preparedness. While essential, comprehensive business continuity planning can seem like a complicated and resource-intensive process as it includes conducting a business impact analysis, developing a plan, testing the plan, training staff, etc. However, that does not have to be your reality.
Trust is the foundation of relationships. When your organization faces an emergency, communications to your employees, customers, and other stakeholders, or lack thereof, can support or erode that foundation. Protect your organization’s reputation and relationships by being prepared to communicate in a crisis.